Privacy and Cookies
At Pogo Store (ABN 57 590 715 024) (“Pogo Store, "we", "us") your privacy is important to us. We are committed to protecting your privacy when managing your personal information, and have policies and procedures in place to ensure that all personal information is handled carefully and securely in accordance with the Australian privacy principles contained in the privacy act 1988 (cth) ("privacy act").
What do we collect from you?
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “device information.”
we collect device information using the following technologies:
- Cookies: data files that are placed on your device or computer and often include an anonymous unique identifier. for more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Log Files: track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags and Pixels: electronic files used to record information about how you browse the site.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers paypal details), email address, and phone number. This is known as order information.
Whilst we advise that you allow the installation of cookies on your browser or device when using our website, you do not have to and can choose to reject cookies by adjusting your browser or device settings. You can also delete existing cookies using the settings on your browser and/or device. Please note this may interfere with your use of our website and negatively affect your browsing experience. You can manage cookies via your browser’s site.
How is your personal information used?
We generally use the order information that we collect to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use this order information to:
- communicate with you
- screen our orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services.
Do we share your personal information?
We share your personal information with third parties to help us use your personal information. For example, we use shopify to power our online store--you can read more about how shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We also use google analytics to help us understand how our customers use the site--you can read more about how google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of google analytics here: https://tools.google.com/dlpage/gaoptout. Please note the above is not an exhaustive lists and we share your personal information with additional entities as required to help us use your personal information safely.
Lastly, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We will not sell, exchange or otherwise distribute your personal information to unaffiliated third parties without your consent, except to the extent required by applicable laws and regulations.
Do you use behavioural advertising?
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the network advertising initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by accessing the following links:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Instagram - https://help.instagram.com/615366948510230
You can also opt out of some of these services by visiting the digital advertising alliance’s opt-out portal at: http://optout.aboutads.info/.
For how long do you retain my data?
When you place an order through the site, we will maintain your order information for our records indefinitely unless you ask us to delete the information.
How will I know if your policy changes?
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the following;
Post: PO Box